General
If I upgrade will the tag line be removed at the bottom
of sent emails.
Do you allow spam mailing?
I sent a test email to my private email account
but the email did not arrive!
Is the anonymous email service free?
I am using free, anonymous email with Hotmail ( or Yahoo,
etc.). Why do I need your services?
When I send a delayed email, is the email still
sent after my membership expires?
What is the point of an anonymous email service
if I have to register?
Is anonymous email legal in the US and European Union?
I upgraded my account but there is a footer tag which says "This email was sent to you by"
of sent emails.
I need more storage space. Can you help?
Can I send and receive attachments? If yes is there any size limit?
Technical
I am unable to access AnonymousSpeech.com via an
anonymous proxy server
I am unable to upload files although they are
under 15MB of size
Security
Do you pass out information about anonymous email sent
to anyone?
Can investigators track my email back to my PC?
If someone sends me an email and I reply to that
email, does my IP address show up?
Do you support SSL (Secure Socket Layer)
Anonymity Guarantee
What does the "Standard Level" cover?
What does the "High Security Level"
cover?
What happens to my "Anonymity Guarantee"
after my membership has expired?
I sent a free anonymous email without your “Anonymity
Guarantee” some time ago, but would like to protect it now. Is it possible to protect
previously sent emails if I purchase the “Anonymity Guarantee” package now?
Payment
Is my payment information (credit card number,
etc.) at PayPal linked to my account at AnonymousSpeech.com?
I don't want to pay with my credit card. Do
you have another payment method?
I purchased a membership but my account got not activated.
Abuse
I have been harassed by anonymous emails sent via
AnonymousSpeech. How can I stop this?
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General
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If I upgrade will the tag line be removed at the bottom of sent emails.
Yes, any footer will be removed when you upgrade your account. For non paying customers
following footer message is attached.
***************************************************************
This email was sent via www.AnonymousSpeech.com,
the worlds leading anonymous email provider.
***************************************************************
Please upgrade your account here
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I upgrade my account but there is a footer tag which says "This email was sent to
you by..."
This tag will appear when you send emails with a read receipt attached.
Newer email clients and other web-based email system are blocking pictures and other
linked object by default to protect their users online privacy.
By writing "This email was sent to you by..." the email recipient is tempted to
download the missing picture, which is essential for tracking read receipts.
Your email is still completely protected by our Anonymity Guarantee and there is
nothing to worry about it.
If you do not wish to have this footer attached to your emails, please switch off
the read receipt feature when sending emails
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Do you allow spam?
No, AnonymousSpeech.com does not allow to send spam emails at any time.
Any account used for any kind of mass mailing is not permitted by contract and will
be terminated without refund.
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I sent a test email to my private email account but the email did not arrive!
Your email probaly was deleted by a spam filter. If you are running a spam filter,
add our domain to your whitelist.
Yahoo, Hotmail Mail User
Yahoo, Hotmail and other bigger email providers have started to prioritize their
email to fight spam. They receive billions of emails every day, and all of them
are checked.
It can take up to 10 hours! until we clear Yahoos security checks.
(Reported by an AnonymousSpeech customer using an Yahoo account) . Make sure you add our domain
name to your whitelist.
This time delay is very annoying when new customers try to test our service. We
fully understand this problem and working on it. We already contacted Yahoo and
Hotmail. Again, add our domain to your whitelist to receive our emails without any
delay.
Also, AnonymousSpeech.com does not recommend testing our service with your private
email address. Yahoo, Hotmail and other communication server will log your address!
Instead use a temporary email address like myTrashMail.com.
Please read here how to send test emails
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Is the anonymous email service free?
We allow you to test our service and send test emails for free.
(Limitations apply)
However non-paid accounts are not protected with our
anonymity guarantee.
Stay away from services offering free anonymous email. These services
can not guarantee your anonymity.
Many of these "free anonymous email server" have been closed by authorities due
to abuse (Child
Pornopgraphy, blackmailing, death threat etc).
It costs money to hire lawyers, IT technicans and support! "Free anonymous email"
is just not serious enough.
We recommend you to upgrade your account to "High
Security". This way you rest assured that you are fully protected.
Upgrade here
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I am using free, anonymous email with Hotmail (or Yahoo, etc.). Why do I need your
services?
Free webmail anonymity is a myth. Web-based email like Google, Hotmail, Yahoo Mail or GMX
does not protect sender's privacy.
There is no anonymity and there is no content protection with most email services,
both free mail services and those provided by ISPs.
Someone only has to see the header of your message to learn that your mail was sent
from a certain IP address. This address points to your geographic location and the
ISP details.
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When I send a delayed email, is the email still sent after my membership expires?
Yes of course! Your delayed-send email is also protected by our anonymity guarantee.
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What is the point of an anonymous email service if I have to register?
Many new site visitors think that their registration will disclose their personal
information.
Registration at AnonymousSpeech.com is completely anonymous. Subscribers only register
username and password, but no private email address.
Registering a username does not mean you have to register your real name or email
address at all.
Example:
Username "Goofy"
Password: "quickquickk"
There is no need to confirm a subscription via email either.
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Is anonymous email legal in the US and European Union?
Yes, the right express oneself anonymously is enshrined in the
United Nations Universal Declaration of Human Rights and is granted formal
recognition by the laws of most nations. An author generally is free to decide whether
or not to disclose her true identity.
However, telecommunication servers in the US and European Union are regulated
by law and obligated to track information like IP addresses etc. This makes
it impossible to provide real anonymous service legally in the US and European Union but
not in another juristiction where no regulation of communication laws are in
place.
Please note, the right to stay anonymous not a free ticked for hate speech or any
criminal activity on our systems!
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I need more storage space. Can you help?
The storage space is limited to 250MB per account. If you are going to use a few megabytes more nobody is going to say anything and we do not block your account.
A warning message will be displayed, asking you to contact us as soon as possible.
If you need more storage space please contact us
for sending you an invoice. At the moment we calculate
100MB -> 5€/month
1GB -> 20€/month
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Can I send and receive attachments? If yes, is there any size limit?
You can receive and send email with a size up to 15MB per email.
If your emails need more than 15MB please contact our support center
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Technical
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I am unable to access AnonymousSpeech.com via an anonymous proxy server
Some anonymous proxy servers - mostly web based services - do not allow form-posting.
If you are completely unable to access anonymousSpeech.com via an anonymous proxy
server, try to change the URL without the preceding "www." suffix
Find more infos about anonymous surfing.
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I am unable to upload files although they are under 15MB of size
An error will occur when trying to upload locked files. A locked file is a file
used by another application.
Solution: Close all your applications and try to upload again.
The maximum file size when uploading files is 15MB.
In case your ISP has no decent upload speed an timout-error occures.
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Security
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Do you pass out information about anonymous email sent to anyone?
We are committed to the privacy of our users, and will absolutely not release any
kind of user data.
We never hand any information to any foreign government agencies, police offices, etc. In addition, we require that any such court order refer specifically
by email address to any account for which data is required.
We have about twenty inquiries a day from people requesting information regarding
anonymous and "fake emails" sent to them. Most are from private investigators or
the actual recipients of the emails.
With our "Anonymity Guarantee" High
Security subscribers may rest assured that no information is reaching
the hands of those whom you don't wish.
Note! Only paid memberships are protected with our Anonymity
Guarantee. Please make sure you read our terms carefully
before you send any email.
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Can investigators track my email back to my PC?
No, email sent by subscribers can not be tracked back.
Subscriber's IP address or ISP provider's network address never show up in the email
(email header).
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If someone sends me an email and I reply to that email, does my IP address show
up?
No, your IP address will be hidden. Make sure you reply at AnonymousSpeech and
not from your private email client!
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Do you support SSL?
Yes, we support secure SSL 128-bit access for the entire domain. Click on the link below
to switch to our secure SSL server.https://www.anonymousspeech.com
For more information on SSL visit our SSL FAQ
page.
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Anonymity Guarantee
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What does the "Standard Anonymity Level" cover.
The "Standard Anonymous Level" is technically 100% anonymous. The email recipient
is not able to track your personal computer or your ISP network in any way.
However, the standard level does not include our "Anonymity Guarantee" (High Security
Level)
We highly recommend that standard subscribers upgrade your account
to "High Security"
Make sure you read our terms before you send any email.
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What does the "High Security Level" cover?
Any inquiry regarding your email sent to AnonymousSpeech.com is turned down immediately.
- Absolutely no information regarding your sent
emails and/or other account information.
- No IP logging or backup of log files
- AnonymousSpeech does not report to any foreign governments, this includes the US government and
any European Union governments. This makes it extremely difficult if not impossible
for foreign investigators to obtain information about our subscribers.
Click here to upgrade to "High Security Level"
Please make sure your read our terms carefully before you
send your emails.
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What happens to my "Anonymity Guarantee" after my membership has expired?
All emails sent within a membership period are protected for life. After a membership
expires, emails are still protected. However, if an individual wishes to send new
emails under the “Anonymity Guarantee”, a renewal of the membership will be necessary.
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Payment
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Is my payment information (credit card number, etc.) at PayPal linked
to my account at
AnonymousSpeech.com?
No, AnonymousSpeech.com does not store any payment information on our servers. Payment
is handled by PayPal only.
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I sent a free anonymous email without your “Anonymity Guarantee” some time ago,
but would like to protect it now. Is it possible to protect previously sent emails
if I purchase the “Anonymity Guarantee” package now?
We automatically include all emails sent up to one month prior to the initial subscription
date in our “Anonymity Guarantee” upon receipt of payment.
Please contact AnonymousSpeech.com us if wish to include email sent earlier than
one month prior to the initial subscription date.
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I don't want to pay with my credit card. Do you have another payment method?
Subscribers may send a cash payment denominated in United
States Dollars, Japanese Yen, Swiss Franc or Euro
Please read more here: Anonymous Payment
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I purchased a membership but my account got not activated.
Logout your account and login again to activate your account. (PayPal /Credit
Card Payment).
If your account is still not activated after 20 minutes, Please contact our support center
with the transaction ID you received from PayPal.
Please read more here: Anonymous Payment
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Abuse
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I have been harassed by anonymous emails sent via AnonymousSpeech. How can I stop
this?
You can protect your email address
here.
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